A the return of summer is not over is made a small collection of some of the messages sent to the Ombudsman. So let's start with some programming changes that are disturbing to viewers. For example, a good number of them have asked about disappearance CANAL SUR 2 program FIGURES AND LETTERS. And, as in other cases, a temporary disappearance and the program returns, as reported to the Ombudsman, when you start the new season of programming.
programming changes have also caused the odd problem on time performance in the case of ANDALUSIA TV because at least three times the program THE WORLD OF JESUS \u200b\u200bQUINTERO entered quite late according to the schedule announced in the press and in the website of the RTVA. This has caused several complaints from France. In some cases these delays are due causes related to the increased spread of other programs that preceded it. In any case, the Ombudsman has already reported this complaint to the responsible international television of RTVA, who has expressed a willingness to solve the problem.
of weather information has been busy with a zealous spectator Malaga who have complained about the temperature forecast for this city that existed in the space weather CSTV . In his view were offered very high temperatures forecast with the intention that "People do not come to Manchester because of the heat" . CSTV seems unthinkable that situation continues. For this rule of thumb would be holding back the summer tourism in Cordoba and Seville cities that are continually giving information about the suffering excessive heat in summer. Anyway, the Ombudsman has contacted both the State Agency of Meteorology and CSTV and from both sites indicates that the data presented in the weather are provided by the Agency, not having the access RTVA Data from other sources. The head of the AEMET in Malaga, has also endorsed as a good number of estimates offered by CSTV, explaining that a forecast is an approximation that is made by scientific methods but that the subsequent behavior of the time can vary for many reasons are irrelevant.
Sports rods cause complaints because they have not been broadcast by CSTV two trophies summer, THE COLUMBIAN ( Huelva) and the AWARD CARRANZA (Cádiz ). Has requested information from the responsible CSTV Sports who explained that the summer tournaments are increasingly devalued for the television audience in recent years given back and in the first case CSTV organizers offered the possibility of issuing the Trophy final offer that they rejected. In the second case took into account reasons "equity" since it was not logical to take parties of the second trophy when they had not been the first of the above.
also the sad crash of Airport Barajas (Madrid) has received several complaints because the "delay" with CSTV that began to give information. It's true what Some viewers commented that while other television channels interrupted their programming almost immediately, CSTV took just start giving more precise information about what happened.
And finally a reference to the opinion of two spectators who have expressed contrary to CSTV to offer programs and broadcasts related to bullfighting .
DEFENDER NOTE .- Under the provision Governing Council, which regulates the functions of the Ombudsperson of the Listener and Viewer in CSR , CSTV , CANAL SUR 2 , ANDALUSIA TV or another means of RTVA not be accepted complaints, suggestions or opinions anonymous. If you call the answering machine to specify the name and phone number or address of the caller. To post comments to the BLOG of the Ombudsman also be identified.
PARAGRAPH OF THE REGULATORY PROVISION OF DEFENSE / A THE LISTENER AND VIEWER: "No instrument should be scrapped to encourage that participation in the issue of television and radio content, in this sense is created the Defender / a of the Listener and Viewer as customer service and sounding the opinion of the Andalusian society and channel their proposals. "
Listener Ombudsman and El Espectador - Radio and Television of Andalusia 
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